Shipping Policy

Where and what we ship

Orders may include sauces, pantry goods, noodles, curated sets, apparel, accessories, books, digital gift cards, and membership-related offerings. Availability and destination limits are determined by the items selected and the delivery choices offered during checkout.

Preparation and estimated travel time

We generally prepare an accepted order in about 1–2 business days. Once the parcel is handed to the carrier, estimated transit is approximately 2–4 business days. These periods are planning estimates rather than guarantees; weekends, holidays, severe weather, carrier disruptions, volume peaks, and destination restrictions can extend delivery.

Charges and customer information

Free-shipping eligibility, when available, is decided by checkout. The final charge shown there controls. Customers must provide an accurate delivery address, unit or suite information, email, and phone number. Incomplete or incorrect details can delay dispatch or make delivery impossible.

Tracking and delivery exceptions

Tracking updates are sent to the checkout email when the carrier makes them available. For a stalled shipment, suspected loss, a delivered scan without a located parcel, or transit damage, contact us with the order number, checkout email, tracking number, delivery details, and photographs when relevant. We may coordinate a carrier review before proposing the next step.

Restrictions and assistance

Some products or addresses may be excluded because of carrier, legal, safety, or destination rules. To ask about an order, provide the order number, checkout email, destination, tracking information if issued, and a short description of the concern.

Email: gojekdistrikbali@gmail.com
Mailing address: 55 Fruit St, Worcester, MA, 01609, US
Phone: (402) 512-2042